2020 has shaken up the way most businesses function. Some industries have become entirely work-from-home environments, while others have shifted their business models to fit a new need. When it comes to hospitality, the hotel industry was hit particularly hard by the pandemic, but from it emerged a new trend that nobody could have predicted: work-from-hotel.
What is it, and why does it matter? Read on to discover.
How It Started
When the pandemic shut down businesses across the country, it drove many individuals into unplanned work-from-home scenarios. Most people were unprepared for this shift, which led to messy workspaces, loud Zoom backgrounds, and general chaos while working from home. Work-from-home exhaustion quickly set in, and hotels took notice. Offering discounted day rates to remote workers took hold in early April and May, and the trend has shown no sign of slowing down as remote work looms far into the future.
Why It Matters
As a hotel, catering to your guests’ wants and needs is always a top priority. Over the course of this year, finding a quiet, private, and sanitary space has become a luxury many are struggling to find. When travel is slow, using your hotel rooms as private workspaces can offer a COVID-safe work option for guests, and help you keep business afloat when the future is uncertain. If you’re a hotel that is struggling during these times, making a push to grab the attention of exhausted remote workers through work-from-hotel may be the answer you need.
How Can Your Boutique Hotel Benefit
To set your hotel up for work-from-hotel success, the first step is ensuring that you can do so safely. Be sure your employees understand and are actively following safety and cleaning protocols and that you have an ample supply of hand sanitizer, masks, and sneeze guards on hand. Once you’ve done so, build a work-from-hotel package that entices – beyond the day rate for a room you may consider including complimentary coffee, printing, or gym usage rights.
Through all of the changing restrictions, Front Desk Supply is committed to helping you give the best guest experience possible for work-from-hotel trends, the holiday season, and beyond. Having fully stocked supplies in place, including PPE, is vital to ensure your hotel functions safely and efficiently from check-in to check-out.
Unsure about how to continue functioning successfully during these changing times? Download our Free Hotel Checklist. This list provides your hotel with information on how to keep your doors open safely and successfully.
Many of the items on our checklist are available for purchase on our new website.