Ever since our founding over 15 years ago, Front Desk Supply has worked hard to stay a leader in the hospitality supply industry in the United States. Our customer-first mentality drives everything we do and has helped us hold our position at the top of the market. This success stems from unparalleled customer service paired with extensive expertise. We want to show you who we are and why our customers love partnering with us.
The “Why”
Front Desk Supply was started with the goal of serving the hospitality industry and creating strong relationships. We care about your sanity and your hotel’s success. We don’t want to be just another vendor on your list. Our priority is to make the ordering process quick, easy, affordable, and stress-free so you can focus your attention on your property. We choose only the highest quality team members that reflect our commitment to this mentality because we want to help minimize the stress of maintaining an inventory of branded hotel items. It may seem like a small task, but to us, your key cards, pens, and signage are more than just products – they are an element that makes your hotel memorable and elevates the guest experience.
The “How”
We have built a worldwide network of partners that provide us with a broad scope of innovative hotel marketing ideas from across the globe. The combination of this interconnected network with our dedicated team members makes us the best in both customer service and quality. We go above and beyond because we are passionate about our relationships. Depending on the day it might mean setting up keys to go out overnight, storing extra inventory in our warehouse at no additional cost, or offering complimentary graphic design services because we understand how cost-prohibitive it can be. We see our role as a commitment to helping your property thrive while improving hotel profitability.
The “Who”
We work with hotels and hospitality venues of all shapes and sizes, from independent boutique hotel bed & breakfasts to large hotel chains. Each of our partners has unique needs and goals for their hotel, and we work with them to shape their supplies to match.
The best way to get to know Front Desk Supply? Let us serve you. Running a successful hotel during these times includes having a strong team on your side. Front Desk Supply is here to help your hotel fully prepare for each and every challenge.
Unsure about how to successfully reopen during these changing times? Download our Free Hotel Checklist. This list provides your hotel with information on how to open up your doors safely.
Many of the items on our checklist are available for purchase on our new website.
In order to keep our team healthy and safe, we have taken precautions, and all team members that are not needed in producing or warehousing activities are working from home. Further, we have built additional redundancy in our supply network. Although we have not experienced any significant delays in our supply chain, we will continue to monitor changes and will utilize alternate vendors if needed to ensure we can hold to our normal lead times. We are in close contact with our shipping partners and will advise our customers of any widespread issues affecting delivery.
Front Desk Supply is here to support your hotel. We encourage you to reach out to us at [email protected] if you have any questions or concerns about us, our team, or our products.
Want to learn how to make your guests' stay more memorable and your hotel more profitable?
Download our free hotel design and branding guide.