Blog

Stashed away in the crevices of many wallets, you can find at least one old hotel key card. As the most common keepsake for hotel guests, room keys can be a way your guests remember their hotel experience.  In the hotel industry, guest satisfaction is everything, which encourages hotels to enhance these experiences in anyRead more

For any independent and boutique hotel, genuine customer satisfaction is everything. It is what builds loyalty and keeps them coming back time and time again. Ready to greet guests the second they walk in the door, the hotel concierge is their go-to person for anything they need during their stay.    A hotel concierge isRead more

After a long, delightful vacation, hotel guests are normally not ready to go back to reality. As they finish checking out, the last thing they need to take care of is picking up their car at the valet.  Valet services are not only the first impression for guests but also their last. This extension ofRead more

In most locations across the country, guests have endless options of hotel brands to choose from. With unique and convenient stays rising in popularity, it’s crucial to keep brand loyalty and guest retention at the top of your hotel’s priority list.  Every minor detail that affects your guests’ stay counts. One specific guest experience thatRead more

We are excited to share with you that we have launched our new website HotelSupplyHQ.com.  HotelSupplyHQ.com is a fast and convenient way to go beyond our usual hotel supplies. Some of our usual items include: key cards, key card holders, do not disturb signs, hotel pens, and hotel notepads. In order to find those uniqueRead more

As autumn is upon us, now is a popular time for hotel Front Desk Managers to look at inventory for the last part of 2019 and the new year.  It won’t be good to run out during peak travel season around the holidays. Some boutique hotels order hotel supplies specifically for the holidays, with messagingRead more

Have you ever been on the phone with someone and realized you need to jot down a quick note to yourself? These notes are as simple as a reminder to finish a guest task like sending more towels up to room 201 or the address of your meeting location. Not only have you done it;Read more

When it’s time to reorder your hotel pens, do you take a minute to consider what your guests will think about them or how they will use them?  Some may jot down a note or two; others may use those pens for a lot more and a lot longer than their stay at your property.Read more

The best hospitality managers in the business know – it’s all about the guest experience.  From the comfort of the room and the amenities of the hotel down to the channels available on the television and the hotel pens you provide, focusing on an A+ visit brings guests back in the future.  If you areRead more

If you’re like us, and you work in the hospitality industry, you often find yourself on the road at the many hospitality conferences and events around America. To know hotels, you need to stay in hotels. The team at Front Desk Supply stays in a lot of hotels, and it helps us serve our clients well. WeRead more