Blog

The month of March has been a whirlwind of change for businesses all across the world. The hospitality industry has been deeply affected by COVID-19, as travel has come to a dramatic halt. We have experienced this first-hand with our own clients, as a large percentage are temporarily closing or greatly reduced their staffs FrontRead more

We are in the middle of a global health crisis that has put a strain on businesses everywhere. Travel bans are growing, and hotels are feeling the impact.  While this strange and difficult time has caused much worry, it has also brought people together in unique ways. As the spread of coronavirus continues to affectRead more

As we endure coronavirus, it is no shock that the hospitality industry is suffering. The CDC is highly encouraging travelers to delay or cancel nonessential trips. With a huge drop in travel, there has been a large decline in hotel bookings as well. It is said that this novel pandemic has already had a moreRead more

Room keys are a staple item in any guest’s experience. They are carried closely throughout their stay and sometimes even taken home as a keepsake. As one of the most memorable pieces hotels provide, independent and boutique hotels need to ensure they are providing the right styles and types fit for their brand. They areRead more

Over the past few months, the infamous flu, coronavirus, has been the center of attention in the media. Since the first breakout in late December, the illness has impacted 32 countries, including the United States.  As the number of cases continues to spread, traveling concerns are also rising. Several recent travel notices have been postedRead more

Establishing trust is a key element in attracting and maintaining loyal guests. Part of creating an experience where guests feel valued and wanted involves adding personal touches to their stay. These special details go beyond spectacular customer service from your team. With stationery items, independent and boutique hotels are able to offer something their guestsRead more

Staying on top of trends within the hotel industry is key to creating a memorable experience for guests. Wellness has become a high priority, and hotels are getting on board. Luxury amenities are now spilling into more than just spa services; they are becoming a key factor within fitness facilities across all hotels.  At FrontRead more

From navigating through valet to finding their way into hallways and rooms, hotel signage proves to be an essential part of a guest’s stay at any boutique hotel.  Most guests staying at your hotel are visiting from elsewhere, which means that they will need assistance in trying to get from where they are to whereRead more

The hotel industry is ever-growing. Each year, the competition rises as trends change. With developing technologies and rising guests’ expectations continually shaping the future of hotels, it’s crucial to keep up with the latest. Being prepared for the industry’s changes is one of the best ways hotels can ensure their guests are receiving excellent service. Read more

As guests eagerly check-in for their stay, their room key becomes one of their most important assets. They carry it everywhere and use it multiple times a day. This key serves as both an entry to their room and an opportunity for hotels to share information through eye-catching designs. But a key card can onlyRead more