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As guests eagerly check-in for their stay, their room key becomes one of their most important assets. They carry it everywhere and use it multiple times a day. This key serves as both an entry to their room and an opportunity for hotels to share information through eye-catching designs. But a key card can onlyRead more

Hotel room keys are often tossed away or stuffed into a wallet and never seen again. While most of these plastic cards get forgotten about, some guests and hotels find ways to repurpose them into valuable items.  At Front Desk Supply, we spend most of our days designing and processing many orders of room keys.Read more

As the holiday rush picks up, travelers are booking hotel rooms left and right. With countless options to choose from, boutique hotels not only have to ensure they are the initial choice, but also the options that will get guests to keep coming back.  From creating a memorable story to providing a promised experience, aRead more

Intentional or not, it is inevitable that most hotel guests will end up taking home their room keys. Since the beginning of their use, hotel key cards have been a staple item in a guest’s hotel experience. They are the first step into a momentous getaway.   Since many key cards go home with guests, hotelsRead more

Stashed away in the crevices of many wallets, you can find at least one old hotel key card. As the most common keepsake for hotel guests, room keys can be a way your guests remember their hotel experience.  In the hotel industry, guest satisfaction is everything, which encourages hotels to enhance these experiences in anyRead more

Is your boutique hotel ready for the holiday rush? Countless travelers will be opting in for a hotel stay this year, which means your team will need to be prepared. This huge wave of guests will be a major source of revenue for hotels this winter. However, if your team is not ready, this rushRead more

Exceptional customer service is a high priority in every industry, but it is especially important in the hotel business. When booking a weekend stay, guests are looking for a memorable experience and dynamic customer service that extends beyond the standard expectation.  As a guest, a great hotel experience is much more than the room andRead more

For any independent and boutique hotel, genuine customer satisfaction is everything. It is what builds loyalty and keeps them coming back time and time again. Ready to greet guests the second they walk in the door, the hotel concierge is their go-to person for anything they need during their stay.    A hotel concierge isRead more

After a long, delightful vacation, hotel guests are normally not ready to go back to reality. As they finish checking out, the last thing they need to take care of is picking up their car at the valet.  Valet services are not only the first impression for guests but also their last. This extension ofRead more

In most locations across the country, guests have endless options of hotel brands to choose from. With unique and convenient stays rising in popularity, it’s crucial to keep brand loyalty and guest retention at the top of your hotel’s priority list.  Every minor detail that affects your guests’ stay counts. One specific guest experience thatRead more