Blog

When guests come to visit your hotel, the check-in process is almost always their first point of contact with employees. This interaction can quickly set the tone for the rest of their stay. During the global pandemic, it’s necessary to change some of your normal check-in protocols in relation to national and local safety guidelines.Read more

Each step of your hotel’s reopening plan has been thoughtfully designed – you have proper safety measures, sufficient cleaning supplies on hand, and protocols in place should an emergency occur. All of the big items are ready to go, but have you sufficiently prepared the smaller details? It’s likely the little items – the onesRead more

Summer is historically the biggest travel season of the year. But with a global pandemic, travel volumes are significantly less. Now that states are starting to lift their stay-at-home orders and transition through phases of reopening in the United States, what does this mean for travel?  If You’ve Already Reopened: Travel With Caution While travelRead more

At this point, most hotels have already stocked the basic personal protective equipment (PPE) required to open. You likely have a supply of face masks, sneeze guards, and signage on hand and ready to go. To help your hotel elevate the guest experience for those traveling during COVID-19, customization can take the guesswork out ofRead more

Across the country, safety guidelines are consistent – as your hotel reopens, facemasks are necessary. Requiring both guests and employees to wear face masks in public areas keeps everyone safe, eases worries, and reduces liability for you as an owner. While all face masks are beneficial to your reopening plan, disposable face masks, in particular,Read more