Blog

The month of March has been a whirlwind of change for businesses all across the world. The hospitality industry has been deeply affected by COVID-19, as travel has come to a dramatic halt. We have experienced this first-hand with our own clients, as a large percentage are temporarily closing or greatly reduced their staffs FrontRead more

We are in the middle of a global health crisis that has put a strain on businesses everywhere. Travel bans are growing, and hotels are feeling the impact.  While this strange and difficult time has caused much worry, it has also brought people together in unique ways. As the spread of coronavirus continues to affectRead more

As we endure coronavirus, it is no shock that the hospitality industry is suffering. The CDC is highly encouraging travelers to delay or cancel nonessential trips. With a huge drop in travel, there has been a large decline in hotel bookings as well. It is said that this novel pandemic has already had a moreRead more

Room keys are a staple item in any guest’s experience. They are carried closely throughout their stay and sometimes even taken home as a keepsake. As one of the most memorable pieces hotels provide, independent and boutique hotels need to ensure they are providing the right styles and types fit for their brand. They areRead more

For independent and boutique hotels, the quality of a guest’s stay is not solely based on the wonderful customer service of your friendly staff. It is also shown through visuals that embody everything your hotel represents.  Each hotel is unique, and this can be shown through the colors, language, and design of your marketing materials. Read more

Over the past few months, the infamous flu, coronavirus, has been the center of attention in the media. Since the first breakout in late December, the illness has impacted 32 countries, including the United States.  As the number of cases continues to spread, traveling concerns are also rising. Several recent travel notices have been postedRead more

Maps: something that no traveler can live without. They take you exactly where you need to be and provide every route available. It is evident that maps are key to any business within the hospitality and travel industry.  Aside from keeping guests mindlessly wandering around your boutique hotel, maps create an opportunity for your teamRead more

Establishing trust is a key element in attracting and maintaining loyal guests. Part of creating an experience where guests feel valued and wanted involves adding personal touches to their stay. These special details go beyond spectacular customer service from your team. With stationery items, independent and boutique hotels are able to offer something their guestsRead more

In order to create a memorable guest experience, it’s important for independent and boutique hotels to have branding that makes people feel something.  From the font to the color scheme, all of your hotel’s amenities and marketing materials should flow together effortlessly. As you dig deeper into your hotel’s brand, take notice of how youRead more

Staying on top of trends within the hotel industry is key to creating a memorable experience for guests. Wellness has become a high priority, and hotels are getting on board. Luxury amenities are now spilling into more than just spa services; they are becoming a key factor within fitness facilities across all hotels.  At FrontRead more